We would like to take this opportunity to wish all of our customers a very Merry Christmas and a Happy New Year for 2021.
For all exchanges and returns please e-mail us to let us know your requirements whether exchange or refund and for a re-send via e-mail of the returns details if you do not have the dispatch notification e-mail containing these.
The post offices and courier services will re-open on Tuesday 29th December since Monday the 28th December is a Bank Holiday due to Boxing Day falling on a Saturday. The first date the couriers resume their collection service is Tuesday 29th December 2020. Please be aware that on 31st December 2021, New Year's Eve, there is only a delivery service running and the couriers will not be collecting any parcels, therefore the first new shipping date will be Monday 4th January 2021.
Due to the extended hours worked in the months leading up to Christmas we are closing for a short staff break and will be back on Monday 4th January 2021. If you need any warehouse returns details in the meantime please email us and we will respond. Orders may be processed during this period.